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S/R recognizes
that support is as important a component of value as is any component
of the product itself. To assure S/R customers receive the full
value of the S/R products they have purchased or are considering,
we offer the following services:
Pre-Purchase
or Process Design
- Consultation
with S/R Representative, on-site.
- Safety
or Mission Critical design process and product selection assistance.
- Non-Safety
or Non-Mission Critical design process and product selection
assistance.
- Field maintenance
tool system design and selection assistance.
- The above
items may also be supported directly by internal S/R functions
such as Engineering, QA, Customer Service and Sales.
Process
Installation
- Consultation
with S/R Representative, on-site.
- Factory
installation of certain Advanced Systems*.
- Thorough
instructions are packaged with all S/R products and most are available
on this web site.
Training/Technical
Information
- Technical
information on virtually all S/R Torque Application Products
is on this site in the Technical Information section.
- Basic
training on torque - "Torque 101" is available as
an in-plant session from your S/R Representative.
- Licenses
for S/R training materials on Torque 101 and more advanced topics
(presentations and workbooks) may be purchased. Additional training
materials are produced every year.
- Torque
conversion is available on this site. Click here to be taken
to the Torque Conversion page.
Factory
Calibration and Factory-Authorized Calibration
- Factory
calibration is available for all S/R products. Contact S/R using
the link in the page header for current pricing.
- Factory-authorized
calibration and repair of Torque Application Tools, with
rapid
turnaround, is available from Team
Torque or J.A. King.
*Charges
apply.
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