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Warranty
Sturtevant Richmont Division of Ryeson Corporation warrants all products in this catalog against defective material and workmanship for the periods given in the table below. Upon inspection, Sturtevant Richmont shall have the option to repair or replace the defective product and such repair or replacement, free of charge, shall be the Customer's sole and exclusive remedy. Sturtevant Richmont Division of Ryeson Corporation furnishes this limited warranty in lieu of all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Any and all warranties shall be void as to products damaged or rendered unserviceable while in the custody of the customer or third parties. This includes but is not limited to negligence, misuse, modification, repair or alteration of the product.
| Product Family |
Warranty Duration |
Torque Transducers |
1 year from date of purchase |
| Torque Testers |
1 year from date of purchase |
| Mechanical Loading Systems |
5 years from date of purchase |
Calibration Arms
|
5 years from date of purchase |
Load Platforms, Weights
|
5 years from date of purchase |
| Software |
90 days from date of purchase |
| All other products |
1 year from date of purchase |
| Calibration |
90 days from date of purchase |
Liability
Sturtevant Richmont Division of Ryeson Corporation shall not be liable for any damages, incidental, consequential, or otherwise, or commercial loss from any causes, nor for personal injury or property damage. Sturtevant Richmont Division of Ryeson Corporation's liability is limited to the repair or replacement of defective material or workmanship of the product.
Factory Repair & Calibration
Torque wrenches, torque screwdrivers, torque testers–all are precision measurement instruments. You rely on each to assure the quality of your products, which means that tool and tester uptime and calibration are critical to your business.
We offer our customers factory-quality repair using original S/R parts, and calibration in our ISO/IEC 17025 Accredited Laboratory. There is no better level of repair available anywhere, and you can rely on our calibration process to assure you are working with accurate tools and testers.
Contact us by phone, fax, or e-mail to discuss your repair and calibration needs for all S/R products.
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