Factory Services
Factory Services
We offer our customers a variety of services related to S/R products, including:
Torque Wrench Calibration
Every torque wrench needs to be recalibrated - some frequently, some infrequently - but they all need it. A variety of our customers find that obtaining calibration service from S/R for some or all of their tools is an operational and economic advantage. All calibration is performed in out ISO/IEC 17025 Accredited Calibration Laboratory, and the certifications contain all test results and all traceability information for each tool.
Torque Tester Calibration
All torque testers and their associated transducers need to be recalibrated at intervals that assure their accuracy. For many of our customers it is advantageous to have them calibrated in and certified by our ISO/IEC 17025 Accredited Calibration Laboratory. The certifications contain all test results and all traceability information for each transducer and tester.
Torque Wrench Parts and Repair
As durable as our torque wrenches are, there are times and circumstances under which repair is needed. For some organizations repairing and calibrating such tools internally is within their expertise and economically advantageous. For other organizations it is better to obtain the repair and recalibration service from the factory.
Parts and repair may be ordered through your S/R Distributor, or you may contact the factory directly to discuss your needs.
Torque Tester Parts and Repair
Testers rarely need repair, but when they do it is most often beyond the capabilities of the organization that uses them. For those who are capable of repairing and recalibrating their torque testers, parts are available through your S/R Distributor or by contacting us directly. For those who do not have the expertise, equipment or both to perform the needed repair and recalibration, those services are available from the factory. Simply contact your S/R Distributor or contact us directly.
Factory Training
Some torque tools and torque testers are easy to learn to use effectively, and some are more difficult. Advanced torque systems require specialized expertise that is not always available internally.
Whether your need is to have a group of people taught the basics of torque and torque tools, or assistance in programming some of our advanced systems, we can support your efforts. Simply contact your S/R Distributor, your S/R Representative or contact us directly to discuss your needs and the means by which we can help you attain your goals.